FAQs

What forms of payment do you accept? 

We accept payments via PayPal with PayPal Express Checkout.  This means that you can pay for your order either by major credit cards or by PayPal. 

 

When will my order be shipped? 

We ship all orders within 1 - 2 business days. 

 

When can I expect to receive my order? 

HOLIDAY ORDER DEADLINES 2021 (USA, CANADA & THE REST OF THE WORLD): NOVEMBER 28
Orders placed after this date will arrive AFTER CHRISTMAS.

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Below are rough estimates of delivery times during the year (excluding the holiday season). 

If you're in Europe, you can expect to receive your treasures within 14 working days. If you're in the USA & Canada, you will receive your order within 21 working days. The rest of the World, it usually takes up to 28 working days.

 

Can I return my order and will you give me a refund? 

Yes and yes.

We want you to be super happy with your purchase, so if for any reason you’re not happy with your items, you can return them within 30 days of receipt and we will refund you the cost of the item and the shipping fee you paid when you first bought it. 

 

What if I have a question and it's not on this page? 

In that case, send us a message in a bottle and we'll reply as soon as the bottle arrives at our favorite beach, which is about an hour's drive from where we are. OK, OK we're messing with you. 

Just send us a quick message via our Contact Us page and we'll get back to you within 24 hours.